Goodlife Health Clubs Innaloo

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Reviews of Goodlife Health Clubs Innaloo

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  Joy Er Added May 05, 2018

  ★ ☆ ☆ ☆ ☆
  BUYERS BEWARE! Deciding between a few gyms to join as I am on the hunt for a new 24/7 gym as my local gym does not fit with my new schedule. Went in for a free 5 day trial as advertised on the website only to be told by a staff when I got there that it is only for friends of members and you can have the 5 day pass ONLY IF you are going to join. What is the point of trial then? The staff then proceeded to tell me about this deal they have going on now and wanted me to sign up immediately on my first visit without even a workout there. After asking a few more times and explaining that I would like to try first, he reluctantly gave me the 5 day pass. Started my pass on Monday, and on Wednesday once again he was asking me to join. On Thursday he gave me a call saying that I have to book an appointment to discuss membership options with him on Friday otherwise they have to charge me if I come in for a workout on Friday (despite it was still on a "5 day trial") as "you have no intention to join". The overly pushy and presumptuous attitude was definitely off-putting as they seem to want you to just buy hastily without consideration and I will not be joining Goodlife.
  
  On the positive side, the lockers room is clean and spacious, there is a sauna too. The facilities are also new and with good varieties of equipments. However, it is quite crowded even during off-peak times like 2-3pm. Facilities wise I have no complaints, however the rude salesperson indicates that this place might not have the best training environment as staff is just as important as facilities when it comes to choosing a gym. I was told that I could not use the lockers as it's for members only by the staff however on my second visit the front receptionist who was nice and friendly gave me a temporary locker card to use without asking and just asked for a key or ID which was fair.
  
  Based on my negative experience, for anyone who is thinking of joining beware of their AGGRESSIVE SALES TACTICS! Before you sign up please look carefully at the fine print of the contract as this gym seems so sus! With my current gym they only asked me once after my trial ended. This is by far the most pushy gym I've been to so far. I understand gym salesperson would obviously try to sell their gym to the best they can as that's how they make a living from but expecting someone to make a huge financial commitment without trying, persistently asking even before the trial finishes, terminating your trial early because THEY JUDGE YOU as uninterested is LUDICROUS.

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