H&R Block Tax Accountants - Innaloo

Reviews of H&R Block Tax Accountants - Innaloo

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  Denise Trethewey Added May 10, 2019

  ★ ★ ☆ ☆ ☆
  I had two tax returns done here. The service was okay, but I'd say minimal. The English of the lady I dealt with was difficult to understand, hindering my experience. They had also double booked and I had to come back in a few hours. I don't know how other accountants work but I was charged the same amount for each year even though the second year would've taken half the time to complete. I will be looking elsewhere for my next tax return.
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  John Carr Added May 09, 2019

  ★ ★ ★ ★ ★
  Managed to get a late afternoon appointment at very short notice and was pleased with the locality of the office to where we are staying. Tax return complete with minimal fuss. Kamini was very efficient and helpful. A stress free way to get your tax return sorted.
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  Bernd Preusser Added May 07, 2019

  ★ ★ ★ ★ ☆
  We have clients of H & R BLOCK in Innaloo for several years. We commenced after our accountant of many years retired and we had disappointing experiences with other Accounting Companies while trying to do our tax return.
  Kamini has always been our Tax and Accounting Consultant and we have found her to be 100% efficient, accurate and up to date with the ever changing tax laws. She has always had our best interest as her priority and we respect her ability to the point where we would not make a large financial decision without consulting her first.
  We are more than pleased with the service and availability of Kamini and would never hesitate to recommend (as we have in the past) her and H & R BLOCK to anyone needing a reasonably priced and accurate tax return.
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  Brian Stephens Added May 03, 2019

  ★ ☆ ☆ ☆ ☆
  Not very happy. I found out that I could have claimed a lot more last year and I had to pay my new accoutant to do the job again properly.
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  Steve O'Brien Added April 21, 2019

  ★ ☆ ☆ ☆ ☆
  Firstly, this review is based on my only experience with H&R, it may not be representative of their service as a whole.
  
  I completed a very basic tax return for 2 years (was charged full fee x 2, no reduction in admin or handling fees). I needed to do an ammendment myself at a later date to claim for exemption to Medicare Levy.
  Unfortunately the agent who handled my return had less than perfect english and communication was an on-going problem. She appeared to be significantly lacking in knowledge of the ATO's systems and completely unwilling to provide any help or assistance with my queries. It came to light that she had supplied my with false information which delayed my ability to claim the Levy Exemption. After a somewhat rude response from the Agent, I was able to speak with her manager who was clear and helpful.
  
  Unfortunately however H&R were ultimately of little or no use to me and I feel it was just money wasted. Again, this may be my just my particular case, but the manner in which my queries were handled was utterly un-professional and would lead me to put no faith in the competence of the office.
  
  Avoid if possible.

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About hrblock.com.au

Tax Return | Tax Accountants Australia | H&R Block
H&R Block are Australia's leading tax accountants. Offering advice on income tax returns, refunds and more. Visit our nearest office or call 13 23 25